New program offers a helping hand

The Careline service will operate in Bathurst from 9am to 5pm weekdays (Bathurst Diocese)

Bathurst Diocese is responding to challenges posed by COVID-19 by establishing a new program to respond to the needs of vulnerable members of the community.

Bathurst Bishop Michael McKenna has asked people in the diocese to care for their neighbours. “Our unselfish care for one another in these days, especially for those who are suffering most, will be a sign of a truly Eucharistic life,” he said.

To respond to the needs of vulnerable people in the diocese, especially the elderly, a new program called Careline will begin in three parishes in the next few days, with the intention to roll out the program in parishes across the diocese in the coming weeks.

“This is a practical program that aims to connect people who may need a hand with a support network made up of people who can help. It may be as simple as picking up some groceries or a prescription for someone who is housebound; or it may be that the person needs assistance to connect with other agencies such as St Vincent de Paul,” Bishop McKenna said.

“If you know someone who is elderly or in a vulnerable position, who may live alone, those who are self-isolated without any support, or anyone who may just need a chat, or if you are in this position yourself, I urge you to contact Careline and reach out for help.”

Careline will operate from 9am to 5pm weekdays. The call will be answered by a Careline adviser who will have a quick chat and take the caller’s details. The Careline team will then arrange for the right support person to contact the caller to make the necessary arrangements to meet the person’s needs.

“Careline will be managed by the diocesan social welfare agency, Centacare Bathurst, who are well-equipped to coordinate the required response to those in need,” Bishop McKenna said.

FULL STORY

The Catholic Diocese offers a helping hand through Careline (Bathurst Diocese) 

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