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Community Support Assistant – Institute of the Sisters of Mercy of Australia and Papua New Guinea (ACT)

in Administration
  • Australian Capital Territory View on Map
  • Post Date : 17 January 2023
  • Apply Before : 17 February 2023
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Job Description

The Organisation

The Institute of the Sisters of Mercy of Australia and Papua New Guinea (ISMAPNG) is a Religious Institute of Catholic women who advance the reign of God by engaging in the spiritual and corporal works of mercy.  As women of mercy inspired by the gospel and their foundress, Catherine McAuley, their mission is to live hospitality, compassion and justice.

Concerning its day-to-day administration, the Institute is served by a dedicated team of people who deliver a broad range of professional and administrative services from a number of locations throughout Australia and Papua New Guinea.

The Role

The main purpose of this role is to support the Community Leader and the Sisters of ISMAPNG Community by cultivating relationships and delivering specific professional and administrative services.

The Community Support Assistant will liaise, under the direction of the Community Leader, with service providers and other staff of ISMAPNG to attain the required outcomes and will be a key interface with sisters within the community.

Your Responsibilities:

As the Community Support Assistant, you will be tasked with a number of duties and responsibilities, including, but not limited to:

  • Providing a high level of administrative support, including managing correspondence, diary management, authorising requests or documents, filtering phone calls, filing etc
  • Preparing and distributing community correspondence, including newsletters, bulk mail outs and materials and booklets for community events, including celebrations, funerals and community gatherings
  • Assisting the Community Leader to meet the compliance needs of the Institute
  • Working closely with and in collaboration with other Community Support Assistants and Administration Assistants
  • Assisting the Community Leader to keep track of expenses
  • Checking invoices to ensure work or services have been provided to a satisfactory standard, code and authorise invoices for payment
  • Distributing credit card statements to Sisters in the Community.
  • Assisting Sisters with technology related enquiries and arranging appropriate support as needed
  • Assisting Sisters with minor property matters
  • Being the point of contact for other professional services matters which may need to be referred direct to a member of the specialised professional services team
  • Organising and communicating programmed maintenance for the region

Your Capabilities:

To be successful in this role, we are looking for someone who has:

  • Strong general administration experience
  • Excellent communication skills both written and verbal
  • A courteous, efficient, personable and professional manner
  • The ability to build and nurture relationships with people at all levels
  • The ability to understand minor property maintenance issues and the ability to coordinate rectification thereof
  • A pro-active approach with strong attention to detail
  • Outstanding organisational skills
  • Strong skills and experience working with MS Office

Located in Phillip, this job share position is a maximum 2-year contact (with the potential to extend), working 3 full days per week, Wednesday, Thursday and Friday 9am – 5pm, and is available for an immediate start.  A salary commensurate with your experience is on offer and parking is available onsite.

The Next Step:

To apply, please email your cover letter and resume to [email protected] for consideration or contact Vivian Meloni on 0438 001 840 for a confidential discussion or to request a copy of the position description.

ISMAPNG is committed to creating a culture of safety and respect for all, including prioritising the safety and best interests of all children and vulnerable adults with whom we have contact.

All staff are expected to take all reasonable steps to ensure the protection of children and vulnerable adults and to comply with our safeguarding policies and procedures, including responding to and reporting all suspicions and allegations of abuse.

The successful candidate will also be subject to a clear national criminal history/police check.

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