The Australian Catholic Bishops Conference is currently recruiting for the position of National Redress Coordinator to support the National Redress Scheme.  The role provides a wide range of executive support to key functions of the Conference, in particular supporting the Manager, Australian Catholic Redress and the activities of the Australian Catholic Redress Limited (ACRL).

$90,000 per annum inclusive of superannuation.  Full-time, 37.5 hours per week.

 The Role

• Provide high‑level administrative support to ACRL staff, Directors, and related functions.
• Assist in the development of policies, guidance, and procedures, and manage incoming correspondence, including drafting responses for approval where required.
• Collate and organise information from multiple sources to support the preparation of reports and discussion papers.
• Manage the shared ACRL diary and coordinate travel and accommodation arrangements.
• Coordinate meetings, including preparing agendas, distributing papers, and drafting minutes.
• Administer notices, enquiries, and complaints under the NRS, ensuring accuracy and confidentiality.
• Monitor ACRL activities to support fulfilment of its responsibilities on behalf of participating dioceses and Catholic organisations.
• Maintain and update databases to reflect the status of NRS applications and share relevant updates with key personnel across participating entities.
• Manage the administration of quarterly invoices to the Department of Social Services, including reconciliation and issuing payment notices.

About You

To succeed in this role, you will bring:

• Sound understanding of the National Redress Scheme, or the ability to acquire this knowledge quickly.
• Ability to provide clear, accurate and timely advice to participating dioceses and Catholic organisations on the operation of the NRS.
• Capacity to manage exposure to sensitive material through effective self‑care strategies, with a willingness to engage in employer‑supported wellbeing initiatives.
• Strong attention to detail and a demonstrated experience across a broad range of administrative duties, with the ability to work effectively in a small team with limited supervision.
• Understanding of protected information principles and the handling of sensitive information.
• Proficiency in the Microsoft Office environment, including Microsoft 365, SharePoint and Teams, with strong skills in Excel and Word. Familiarity with database systems and the ability to use, or quickly learn, Adobe applications.
• Excellent time‑management skills, with the ability to work independently and prioritise competing tasks.
• Highly developed stakeholder engagement and relationship‑building skills.
• Strong initiative, sound judgement and effective problem‑solving abilities.
• High‑level written, verbal and electronic communication skills.
• Understanding of, and willingness to work within, the mission and identity of the Catholic Church.

Please click here to view the position description.

For any other enquiries regarding this role please contact [email protected].

How to apply

Please submit a current resume along with a cover letter demonstrating your knowledge, skills and experience as aligned to the dot points in the “The Role” and “About You” sections above. Applications should be submitted through Employment Hero.

Applications close at 11:59pm on 22 March 2026 or earlier if a suitable candidate is appointed.  

About Us

The Catholic Church in Australia is served by the Australian Catholic Bishops Conference (the Conference), the permanent collegial assembly of the Bishops of Australia.

The NRS was created in 2018 in response to recommendations by the Royal Commission into Institutional Responses to Child Sexual Abuse. The NRS acknowledges that many children were sexually abused in Australian institutions and have suffered due to the abuse they endured. The NRS holds institutions accountable for this abuse and aims to help people who have experienced institutional child sexual abuse gain access to counselling and psychological services, a direct personal response, and a redress payment. The Scheme started on 1 July 2018 and will run for 10 years. ACRL has been created to interface with the Commonwealth Government and participating Catholic Church organisations to manage the NRS under the Australian Catholic Redress Limited framework.

Benefits

The Australian Catholic Bishops Conference is an equal employment opportunity employer and promotes and supports a family-friendly workplace, including flexible work options and free parking at our office in Braddon, ACT.

Additional Information for Applicants

The Australian Catholic Bishops Conference is an inclusive workplace and encourages applications from people from diverse backgrounds, we are an equal employment opportunity employer and promote and support a family friendly workplace. The successful applicant must be eligible to work in Australia and will be required to provide a suitable Police Check as part of the recruitment process. This position will be located in Canberra at the General Secretariat in Braddon, Australian Capital Territory.

The Australian Catholic Bishops Conference respects your privacy. In applying for this position, you will be providing the Australian Catholic Bishops Conference with personal including sensitive information. In applying, you consent to your application being kept in a confidential talent pool for future opportunities, in accordance with privacy and data‑protection requirements.

The Australian Catholic Bishops Conference regards its child protection responsibilities with the utmost importance. Our privacy collection notice and Safeguarding Policy can be obtained by visiting www.catholic.au.