About Us

Through its various ministries and outreach services, the Catholic Archdiocese of Sydney (Archdiocese) nurtures the spiritual lives of Catholics and supports those in the local community through health and aged care, education, welfare and community services. Guided by its mission and vision, the Archdiocese is committed to supportive, respectful and ethical behaviour, with a dedication to justice, fairness and outreach to those in need.

As part of that commitment, the Archdiocese established the Safeguarding and Ministerial Integrity Office (Office) in 2015 to raise awareness regarding its collective responsibility to protect the safety, wellbeing and dignity of children, young people and vulnerable adults within the Archdiocese and to respond swiftly and compassionately in circumstances in which children are harmed or at risk of being harmed.

We are seeking a highly skilled and capable person for the role of Case Administration Officer/Casework Officer to support the office with a variety of tasks related to casework, casework administration and communication.

The role is a full-time role currently based in Leichhardt however there are plans to relocate to Elizabeth Street, Sydney CBD in early 2027.

About the Role

The Case Administration Officer/Casework Officer plays a critical role in supporting the Archdiocese’s safeguarding commitment, providing administrative case management support to ensure the protection of children, young people, and vulnerable adults.

Working closely and collaboratively with the Office team, this role is office-based, with no field work required and focused on coordinating case processes, maintaining accurate and confidential records, preparing documentation, and supporting communication with parishes, agencies, and external stakeholders.

You will assist in managing case workflows, arranging meetings and interviews, drafting reports and correspondence, and ensuring compliance with safeguarding legislation and Archdiocesan policies.

This role operates within a highly sensitive and regulated environment. You will be working with information and subject matter that can be complex and, at times, confronting. It requires a high level of discretion, emotional resilience, and the ability to engage with sensitive matters in a professional and trauma-informed manner.

Key to this role will be your ability to support and promote a proactive safeguarding culture by providing a sensitive, trauma informed response within an administrative and compliance-focused context.

About You

You are a capable and resilient professional with experience in safeguarding, child protection, or a related human services environment. You understand the seriousness and sensitivity of this work and bring the maturity and judgement required to navigate complex and, at times, challenging subject matter.

You have experience working within a regulated environment and are confident managing case-related documentation, maintaining accurate records, and supporting structured processes in line with legislative and policy requirements. Your background may be in social work, community services, welfare, psychology, education, law, or a related field.

You are able to engage with sensitive situations in a calm, respectful, and trauma-informed way, demonstrating empathy while maintaining appropriate professional boundaries. You are comfortable handling confidential information and exercise sound judgement in all aspects of your work.

You are highly organised, detail-oriented, and able to manage competing priorities in a busy environment. You communicate clearly and professionally and work effectively both independently and as part of a collaborative team.

Above all, you are committed to safeguarding, integrity, and supporting the mission and values of the Catholic Church.

Why work for the Archdiocese?

As well as serving the Sydney community, the Archdiocese is committed to providing its employees with a healthy blend of work, family and personal life. We seek to provide flexible and accommodating work options that support our people in balancing their professional and personal commitments. To enhance this commitment, we also provide a range of additional paid and unpaid leave options, professional development and study support, and extra paid time off between Christmas and New Year’s.

Enquiries and Application Process

For a confidential discussion and to obtain a copy of the Position Description please contact Anthony Spata at Reach HR on 0402 210 055 or [email protected].

Applications should include a cover letter and resume. Your cover letter must include how your skills, knowledge, experience and personal attributes align with the key requirements as outlined above under the heading About You.

Candidates are encouraged to apply as soon as possible, as applications will be considered as they are received and until the role is filled.

Applicants must have unrestricted work rights in Australia. Only candidates whose applications will be progressed will be contacted. The successful candidate must be willing to complete a National Police Check, and have a current Working with Children Check, or willingness to obtain.

The Archdiocese is wholly committed to ensuring the safety, well-being and dignity of all children and adults at risk, and acknowledges its important legal, moral and spiritual responsibility to create a safe and nurturing environment for those children and adults at risk. The Archdiocese has a zero-tolerance approach to child abuse. You  are encouraged to read the Archdiocese Commitment Statement and Safeguarding Policy.

Additionally, the Archdiocese is committed to continuous improvement to assess and address the risk of modern slavery in its operations and supply chains and to report annually on these actions in the form of a Modern Slavery Statement.