Wollongong Diocese’s Cross+Gen program has been recognised for its innovative way of bridging the digital divide between older people and high school students.
The program won the Award for Innovation and Contribution at the Australian Institute for Intergenerational Practice annual conference in Sydney on Friday.
This award celebrates innovative and impactful intergenerational programs that foster meaningful connections between generations and promote more inclusive, cohesive communities.
A collaborative effort between CatholicCare, Catholic Education, and local Catholic parishes, Cross+Gen brings together older people and high school students in a mutually enriching experience by addressing digital exclusion among seniors while offering students an opportunity for meaningful outreach and community engagement.
Since its pilot in 2021, Cross+Gen has expanded from one school and three parishes to four schools and 15 parishes across the Illawarra, Macarthur, and Shoalhaven regions.
The program’s flexible, hands-on sessions are hosted in schools, with hospitality students often providing refreshments, further strengthening community ties.
Evaluation data has shown significant improvements in seniors’ digital confidence, increased social interaction, and the development of empathy and leadership skills among students.
One of the most remarkable aspects of Cross+Gen is what participants have come to call “the hum” – the unmistakable sound of lively conversation, shared learning, and genuine enthusiasm that fills each session from start to finish.
“At the heart of Cross+Gen is the belief that every generation has something valuable to share,” CatholicCare chief executive Michael Austin said.
“This program not only enhances digital literacy among older adults but also fosters deep, human connections that combat social isolation for both young and old. We are incredibly proud of the impact Cross+Gen is having in our communities.
“This award reinforces the importance of intergenerational initiatives and encourages us to continue expanding our reach.”
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Cross+Gen Wins Prestigious Award for Outstanding Intergenerational Innovation (Wollongong Diocese)
